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Privacy & Policy

How Worldwide Admissions Hub collects, uses, and protects your personal information.

Welcome to WWAH ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our AI-powered study abroad platform (the "Service"), which provides personalized recommendations for universities, courses, scholarships, and counseling services.

By using our website, you consent to the privacy policy terms mentioned ahead.

1. Why Do We Collect Information?

We collect your personal information to identify your personal preferences and let our AI platform match you up with different universities that have the highest probability of accepting you into their program.

It helps us deliver better service to you, in accordance with your needs and desires. Also, we may use it to keep you updated of the developments in the field of education or to inform you of the latest news and events that may be in your interests.

2. How Do We Use Your Information?

We use your data to:

  • Provide tailored university, course, and scholarship matches using AI-based algorithms
  • Offer personalized counseling recommendations
  • Facilitate virtual counseling sessions and webinars
  • Send email updates, alerts, and newsletters
  • Process applications or form submissions
  • Monitor and analyze usage trends for platform improvement
  • Send you marketing and promotional offers
  • Ensure compliance with legal obligations

We also have the right to share your consented information (such as reviews, feedback) that may enhance our website's image and credibility to our official pages for marketing and other purposes.

a. Information Retention

We believe in purpose-based retention. Your student data is only kept for as long as it is needed (4 years) to fulfill the purposes it was collected for, after which it will be securely deleted or anonymized, depending on the usage and necessity value.

The data will only be accessible upon request to users if it is still in storage or archive. We may also keep the data secured after business has been concluded if retention is necessary for any ongoing legal proceedings or to protect your or our legal interests for any reason.

3. Which Information Do We Collect?

We collect the following types of information to provide and improve our services:

a. Personal Information

  • Full name
  • Date of birth
  • Email address
  • Phone number
  • Mailing address
  • Country of origin and citizenship
  • Passport information (if and where applicable)
  • Educational background (grades, transcripts, standardized test scores)
  • Career interests and preferences
  • Financial information (e.g., scholarship eligibility, bank details, card information, etc.)
  • Uploaded documents (e.g., resumes, SOPs, recommendation letters)

b. Technical & Usage Information

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Geographical location
  • Length of visit
  • Website navigation paths
  • Page views
  • Frequency and pattern of service use
  • Cookies and similar tracking technologies (see Section 8)

You may use our website or app; both will access these information bits that are necessary for profile completion and tailored assessment results.

4. Data Sharing and Disclosure

We do not rent or sell your personal data. Data sharing is only limited to trusted partners and legal authorities (under special circumstances). We may share your data under the following circumstances:

  • With partner universities or institutions for application processing or eligibility assessment. It includes giving us consent to move forward with applications and enrolment with higher studies institutions on your behalf.
  • With third-party service providers (e.g., payment processors, cloud hosting, analytics tools) under strict data protection agreements. It may include making travel arrangements, applying for visa(s), and arranging accommodations or opening new bank accounts.
  • With counselors assigned to guide you, as per your consent.
  • When legally required to comply with investigations, subpoenas, or court orders.
  • In case of a merger or acquisition where user data is part of the transferred assets.

Nevertheless, you should stay vigilant of the cybersecurity threats that you may encounter for any reason. We do our best to keep our site secure, but it is possible for hackers or cybercriminals to get access to your data. Proceed at your own risk and choose safe connections to minimize potential threats.

5. User Rights and Choices

Your data and its presentation is based on your consent. Depending on your location, you may have the following rights regarding your shared information:

  • Access – Request access to your personal information.
  • Correction – Request correction of inaccurate or incomplete data.
  • Deletion – Request deletion of your data.
  • Objection/Restriction – Object to processing or request limitations placed on your personal data.

To exercise any of these rights, please contact us at info@wwah.ai.

We will do our best to facilitate you in any of your queries.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration. These include:

  • SSL Encryption
  • Regular vulnerability scanning

Still, we cannot guarantee accidental or intentional misuse from unauthorized or harmful sources. We will always try to take appropriate measures and actions to keep your data secure from external threats.

7. International Data Transfers

If you are accessing the service from outside the country where our servers are located, your information may be transferred across borders. We ensure appropriate safeguards in line with GDPR and other applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to customize your overall website surfing experience. They are used to:

  • Remember user preferences
  • Analyze usage patterns
  • Improve platform performance

They do not store or share your personal information. Instead, they help us in suggesting you content, courses, and universities based on your preferences and recent searches. Collecting cookies also helps save your login details, allowing you to save time by not entering your username and password again and again.

We may use these cookies to advertise third-party products or services according to your preferences. It can include, but not be limited to, third party ad servers or network advertisers.

You can modify the cookie settings through your browser or privacy settings if you do not agree with any or all information collection policies. It is to be noted that the website may not work or react strangely, making it difficult for you to save or submit progress on applications due to erasing cookies.

9. Third-Party Links

We support and endorse protection of privacy on this website and internet in general. However, our platform may contain links to external websites or partners whose privacy policies may differ. We are not responsible for the privacy practices or content of those third parties. We are only responsible for using and distributing your information for the listed (and consented) uses, but if a third party chooses to use your data, we will not be considered liable for it.

If you have any concerns, we suggest and encourage you to go over their privacy policies as well as terms and conditions to understand the consequences before providing your personal or sensitive information online.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised "Last Updated" date. Significant changes will be communicated via email or in-platform notifications.

11. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at:

WWAH — World Wide Admissions Hub

Email: info@wwah.ai

Official Address: Zaheer Hussain Al Waheda 30 A street, 12, Ground, Villa 12

Phone Number: +971 582514675

Your study abroad journey, simplified with AI

Pakistan Office

+92 326 8282579

12-Block F1, Johar Town, Main Boulevard, Lahore, Pakistan.

info@wwah.ai

UAE Office

+971 50 578 4006

Al-Waheeda, 30-A Street, 12 Ground, Villa 12, UAE.

info@wwah.ai

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Pakistan Office

+92 326 8282579

12-Block F1, Johar Town, Main Boulevard, Lahore, Pakistan.

info@wwah.ai

UAE Office

+971 50 578 4006

Al-Waheeda, 30-A Street, 12 Ground, Villa 12, UAE.

info@wwah.ai

Pakistan Office

+92 326 8282579

12-Block F1, Johar Town, Main Boulevard, Lahore, Pakistan.

info@wwah.ai

UAE Office

+971 50 578 4006

Al-Waheeda, 30-A Street, 12 Ground, Villa 12, UAE.

info@wwah.ai

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