Course Overview!

The Ball State University Undergraduate Certificate in Apartment Management is a specialized online program designed to equip students with the knowledge and skills necessary to succeed in the apartment industry. The curriculum covers key aspects of property management, including accounting principles, customer service, housing decisions, marketing and leasing, facilities management, and socially impactful housing. Taught by experienced faculty who also teach the university's on-campus property management program, this certificate offers a distinctive credential in a fast-growing industry with attractive salaries and benefits. Students will also have access to Ball State's Residential Property Management Advisory Board, which includes members from major property management companies across the country. This certificate can enhance an existing college degree or serve as a stepping stone toward a bachelor's degree in residential property management.

Course Structure

This 21-credit certificate program includes courses such as Principles of Accounting I, Customer Service, Housing Decisions, Introduction to Residential Property Management, Marketing and Leasing Residential Properties, Facilities Management, and Socially Impactful Housing. The program is designed to provide a comprehensive understanding of the various facets involved in apartment management. Students will gain practical skills in handling financial aspects, providing exceptional customer service, marketing residential properties, and managing facilities. The program also integrates knowledge of socially impactful housing, emphasizing responsible and sustainable practices within the industry. A complete course list and descriptions can be found in the university's course catalog.